Customer Reviews

Shihhan ★★★★★
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5/1=5.0

Eddie is very professional and did a great job! Reasonable price and high quality! Would definitely recommend to others!!!

Emily ★★★★★
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10/2=5.0

Always does an amazing job with the carpet and great customer service also. A true blessing!

Kathleen ★★★★★
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15/3=5.0

Eddie responded to my inquiry very fast and was able to squeeze my job in the next day. Quality work at affordable prices. Very satisfied and will use again.

Ronald ★★★★★
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20/4=5.0

JULY 20, 2016. MR. CRAVEN FIRST VACUUMED, THEN USED AN EXTRACTOR FOR CORNERS AND BASEBOARD AREAS; NEXT, A BUFFER, THEN RAKING AFTERWARDS TO HIDE BUFFER CIRCLES.

Wanda ★★★★★
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25/5=5.0

Mr. Craven came right on time, quoted a reasonable price for 7 rooms, and did an outstanding job. He also cleaned offices for us in two different locations. We are very satisfied with his work and have told our friends about him. We will definitely call on him again!

Rosemary ★★★★★
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30/6=5.0

My dog had a 'party' sneaking in my handbag and choosing a red-orange tube of lipstick to pluck out. While I was out of his site, he chomped on the metal tube and had a nice area of stain on my new carpet. I had previously read to not try OTC products on carpets, so I left it alone. I am so happy that I did, because the Heaven's Best representative said that was correct. I have one regret!! I wished that I had taken a before and after photograph to prove the superb job! There is not an inkling that a significant lipstick stain ever existed! Thank.you, thank you, thank you.

Pastor Michael ★★★★★
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35/7=5.0

Eddie, I would like to thank you for the good work you did in cleaning my old carpet and upholstery. It seemed when I tried to clean the carpet it went from bad to worse, but you did a fine job, and it looks like it will last for several more years. The sofa looks like it did when I first purchased it. Years ago I worked for a company that made the sofa and I am trying to keep it as long as I can. Thank you so much for all the people you help in keeping homes clean.

Jeanette ★★★★★
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40/8=5.0

Eddie did a great job!! I recently moved to Jamestown and after having my furniture in storage needed them cleaned. After leaving messages on voice mail he was the only one who returned my call. I have an out of state phone number a suspect no one wanted to bother with me. Eddie promptly returned my call and made an appointment with me the next day. I am so thankful that he took the time to verify I was in need of his service. He's the man of the hour - thank you!!!

Charles ★★★★★
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45/9=5.0

Great! Eddie has always done a super job!

Wayne ★★★★★
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50/10=5.0

Does a good job!

Carol ★★★★★
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55/11=5.0

If necessary, I WILL use your cleaning services again!!!Great job by Eddie Craven. Will call again when need carpets cleaned and will not hesitate to make a referral.

Marcia ★★★★★
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60/12=5.0

My carpets look new!!

Carolyn ★★★★★
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65/13=5.0

Eddie arrived promptly at appointment time. There were pet stains and a smoker lives in my home. All stains are now gone and the carpet looks wonderful!! Eddie is very knowledgeable and very professional. I will NEVER use anyone else to clean my carpet!! I would highly recommend Eddie, job very well done!

Alica ★★★★★
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70/14=5.0

Carpets look great!!

Linda ★★★★★
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75/15=5.0

Eddie did a very good job with cleaning our area rugs and my mother-in-laws carpets. He scheduled the appointments back to back for our convenience. He arrived on time, handled our furniture carefully and even helped straighten one of the large area rugs that was a bit crooked on the floor. We have used his services for over 10 years.

Joyce ★★★★★
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80/16=5.0

Very professional! Did an awesome job on my carpets.

NC Baptist Aging Ministry ★★★★★
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85/17=5.0

t was great to have such a nice person to take care of a problem in our office recently. We had severe rains and we did not think we had leaks and we didn't. However, rain came in under some of our doors and we had very wet carpet in one of our offices. You were so gracious to take the time to come when we needed you to soak up the water in the carpet and leave your fan to dry it out and then check it after it was dry for cleanliness and to make sure it was secure. You are the best in your profession and we would highly recommend you to anyone. Thank you for your help.

Sarah ★★★★★
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90/18=5.0

Excellent service -- very happy with results. Carpet looked brand new and very little odd afterwards. My brother had used the service to clean our mothers home and I was very impressed and when I needed a cleaning I knew who to call.

Lynne ★★★★★
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95/19=5.0

Heaven's Best came very highly recommended and for good reason! Eddie did a great job--my carpets look and smell great and the process was quiet and quick!

Catherine ★★★★★
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100/20=5.0

"Thank you for the excellent job in cleaning our carpet in this office. We had tried other methods of getting this heavily stained carpet clean without success. It is a pleasure to come into the office with a nice clean floor."

Margaret ★★★★★
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105/21=5.0

"My carpet stayed clean longer with your method after Mr. Craven's good cleaning job 6 months ago."

Nancy ★★★★★
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110/22=5.0

Promptness = Excellent
Appearance = Excellent
Quality = Excellent
Price = Excellent

Audrey ★★★★★
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115/23=5.0

Excellent service!!

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120/24=5.0

We have been using Eddie for at least 6 years now. He has Always done a wonderful job and extremely friendly. We would recommend him and his company to anyone.

Jana ★★★★★
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125/25=5.0

Eddie always does an amazing job on our carpets and hardwoods! We love coming home to that fresh carpet smell!

Alan ★★★★★
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130/26=5.0

The best we've ever used!!

Doreen ★★★★★
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135/27=5.0

Carpet that I felt needed to be replaced appeared "New" when he left.

Danny ★★★★★
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140/28=5.0

Mr. Craven always does a great job!

Janice ★★★★★
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145/29=5.0

Excellent work! Stubborn stains in my family room are gone. It looks like brand new carpet again. WOW! I highly recommend Eddie Craven, he is professional, prompt, and his prices are reasonable. He is the only one that I trust to clean my carpets.

Insurance Company ★★★★★
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150/30=5.0

"Office looks brand new!!!"

Hane ★★★★★
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155/31=5.0

Very satisfied!

Cheryl ★★★★★
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160/32=5.0

Good job! Thank you

Connie ★★★★★
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165/33=5.0

Very efficient and professional.

Linda ★★★★★
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170/34=5.0

Eddie has been cleaning our carpet and upholstered furniture for about 15 years. He does a great job on both. He puts the extra effort for troubling stains. His prices are very reasonable. I highly recommend this professional cleaning service.

Karen ★★★★★
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175/35=5.0

Your cleaning fees were very fair and very competitive. I was extremely pleased with the results of the cleaning.

Kobin ★★★★★
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180/36=5.0

I will never use anyone else.

Linda ★★★★★
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185/37=5.0

Extremely pleased, great job!!

Katherine ★★★★★
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190/38=5.0

"I would recommend this gentleman to any of my friends."

Mike ★★★★★
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195/39=5.0

Good Job!! Thanks!!

Wayne ★★★★★
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200/40=5.0

Very professional and courteous!

Neil ★★★★★
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205/41=5.0

Very Impressed! Thanks!

Lazot ★★★★★
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210/42=5.0

Very pleased with Ed and his quality of professionalism and work ethic

Charles ★★★★★
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215/43=5.0

Everything about the operation was very professional.

Elizabeth ★★★★★
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220/44=5.0

Heaven's Best did a wonderful job cleaning my carpet when I was moving out of my rental property. He arrived on time and the carpet looked like new when he was done. Very satisfied.

Beverly ★★★★★
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225/45=5.0

Overall very good. There were a couple of water spots that could have been cleaned better, but overall well done.

Linda ★★★★★
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230/46=5.0

My big concerns were spots on carpet. Never dreamed they would come out. There are a couple of pet stains that did not come out but all the rest did. Also gave the carpet a nice fresh smell. Wish now I'd had you do more.

Overall Score: 5.0
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